📦 Korvero Shipping Policy

1. Our Commitment

At Korvero, every order is prepared with the same intention we bring to our products: care, precision, and respect for your time. This Shipping Policy outlines how your order moves from our hands to yours. As we grow, we may update this policy to reflect improvements in our process.

2. Order Processing

- Processing Time: Each order is processed within 3-5 business days, ensuring quality checks at every step.

- Peak Periods: During high‑volume seasons, processing may extend slightly as we maintain our standards.

- Daily Cutoff: Orders placed after 6pm CST begin processing the next business day.

3. Shipping Options & Delivery Windows

Korvero partners with trusted carriers to deliver your order safely and efficiently. Shipping rates and delivery estimates are calculated at checkout based on your location and selected service.

	North America	UK & France	EU, Asia, South America	Oceania
Standard	$8.99	$15.99	$19.99	$25.99
Expedited	$29.99	$54.99	$66.99	$86.99

All prices in USD.

4. Where We Ship

- Domestic: USA and Canada
- International:

·       Asia

o   Hong Kong, Israel, Singapore, South Korea

·       EU

o   Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Netherlands, Norway, Poland, Sweden, Switzerland

·       UK

·       South America

o   Colombia, Venezuela

·       Oceania

o   Australia, New Zealand

If your region is not yet supported, we’re working to expand responsibly.

 

5. Tracking Your Order

Once your order ships, you’ll receive a confirmation email containing:
- Your tracking number
- Carrier details
- A direct link to follow your package’s journey

If tracking information does not appear, our team is here to help at [Support Email].

6. Potential Delays

While we work closely with our carriers, certain factors may affect delivery times:
- Severe weather
- Carrier delays
- Customs processing (for international orders)
- Incorrect or incomplete addresses

We’ll always support you in navigating any unexpected delays.

7. International Duties & Taxes

For international orders, customs fees, import duties, and taxes may apply. These charges vary by country and are the responsibility of the Customer. We recommend checking your local regulations before placing an order.

8. Lost, Damaged, or Missing Packages

If your package arrives damaged, appears lost, or is marked as delivered but cannot be located:
1. Contact the carrier with your tracking number.
2. Reach out to us at Contactus@korvero.com so we can assist and advocate on your behalf.

We’ll guide you through next steps and support any applicable claims.

9. Address Adjustments

If you need to update your shipping address, please contact us within 24 hours of placing your order.
Once an order has shipped, we’re unable to make changes.

10. Connect With Us

For questions about shipping or anything else, our team is here to help.
Email: Contactus@korvero.com        
Hours: 6am to 6pm CST