🔄 Korvero Returns Policy

A calm, clear, customer‑first framework

1. Our Approach to Returns

At Korvero, we design every product with intention and care. If something isn’t quite right, we’re here to make the process smooth and respectful of your time. This Returns Policy outlines how we support you when an item needs to come back to us.

2. Eligibility

We accept returns for most unopened, unused products within 7 Calendar Days of delivery.

To qualify, items must be in their original condition and packaging.

Non‑returnable items:

·       Final‑sale products

·       Items marked as non‑returnable at checkout

·       Products opened or used (unless damaged or defective upon arrival)

3. How to Start a Return

To begin a return, contact us at Contactus@korvero.com with:

·       Your order number

·       The item(s) you’d like to return

·       A brief note about the reason (optional but helpful)

Our team will guide you through the next steps and provide a prepaid return label when applicable.

4. Refunds

Once your return is received and inspected, we’ll notify you of approval.

Approved refunds are issued to your original payment method within 7-10 Business Days.

Please note: Shipping fees are non‑refundable unless the return is due to an error on our part.

5. Exchanges

If you’d like to exchange an item, reach out to us. We’ll help confirm availability and arrange the exchange with care.

6. Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 2 Calendar Days of delivery.

We’ll prioritize your case and ensure a swift resolution.